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What is the NDIS? How does it work? A Comprehensive Guide by Fidens Support Services

Tony K.

3 min read

May 8

Tony K.



Fidens Support Services is dedicated to empowering individuals with disabilities across South & Western Australia. The National Disability Insurance Scheme (NDIS) serves as a cornerstone in fostering independence and fulfillment in the lives of those it supports. This blog aims to unravel the complexities of the NDIS and illuminate its potential benefits for you.


NDIS Building

What is the NDIS?

The NDIS is a government-funded initiative designed to assist Australians with permanent and significant disabilities. It offers financial support for various services aimed at helping individuals achieve their goals and engage in daily activities. These services encompass:


  1. Enhancing mobility and independence: Aid with tasks such as personal grooming, dressing, and moving around.

  2. Facilitating communication: Support from skilled professionals to overcome communication barriers.

  3. Fostering social connections: Funding for therapies, community engagements, and social outings.

  4. Encouraging employment opportunities: Assistance in securing and maintaining employment.

  5. Access to assistive technology: Financial provisions for equipment and tools enhancing daily living.


Who is eligible for the NDIS?

To qualify for the NDIS, you must:


  • Be an Australian citizen or permanent resident.

  • Be under 65 years old, with exceptions for those who acquired a disability post the age of 65.

  • Possess a permanent and substantial disability impacting your everyday activities.


How can I access the NDIS?

Unlocking the benefits of the NDIS involves three key steps:


  1. Initiate Contact with the National Disability Insurance Agency (NDIA): Reach out to the NDIA through their website or by phone at 1800 800 110.

  2. Undergo Eligibility Assessment: The NDIA will evaluate your eligibility based on age, residency status, and the impact of your disability on daily life.

  3. Participate in a Planning Meeting: Upon approval, collaborate with the NDIA to craft a personalized plan outlining your objectives and required supports.

What types of services or supports fall under the NDIS umbrella?

Participants receive funding within their plans to access services and supports deemed ‘reasonable and necessary’ to help them pursue their goals. These supports are categorized into 15 distinct areas, each serving a specific purpose. These categories include:

  • Assistance with Daily Life

  • Transport

  • Consumables

  • Assistance with Social & Community Participation

  • Assistive Technology

  • Home Modifications

  • Coordination of Supports

  • Improved Living Arrangements

  • Increased Social and Community Participation

  • Finding and Keeping a Job

  • Improved Relationships

  • Improved Health and Wellbeing

  • Improved Learning

  • Improved Life Choices

  • Improved Daily Living

Each category encompasses a variety of supports and services outlined in the NDIS Pricing Arrangements and Price Limits and Support Catalogue.

The Support Catalogue serves as a comprehensive resource, detailing support categories, item numbers, and line items against registration groups. This aids providers in determining the appropriate supports to register for.

What supports are not covered by the NDIS?

The NDIS Act and NDIS Rules specify which supports are not funded by the scheme.

A support will not be funded if it:

  • is unrelated to the participant’s disability

  • duplicates other supports provided under different NDIS funding

  • pertains to day-to-day living costs unrelated to a participant’s support needs

  • poses a risk of harm to the participant or others

  • can be more effectively delivered by another system, such as health or education.


How can Fidens Support Services help?

Navigating the NDIS process can be daunting, but Fidens Support Services is here to offer comprehensive assistance:


  • Information and Guidance: We provide clear insights into the NDIS and address any queries you may have.

  • Referral Support: We actively accept referrals to provide the necessary supports tailored to your needs. Whether it's assistance with daily activities or specialized care, we're here to help facilitate the process seamlessly.

  • Establishing a Support Network: We understand the importance of having a strong support circle. We work alongside you to build and establish a network of support, ensuring you have the resources and assistance needed to thrive in your journey.

  • Goal Achievement: Your goals are our priority. We collaborate with you to define and work towards achieving your aspirations, ensuring you have the necessary tools and support to reach your full potential. 


The NDIS embodies a transformative journey towards enhanced independence and fulfillment. Take a look at Our Services and discover what we offer.

Fidens Support Services is committed to guiding you through every stage of this process. Contact us today to explore how we can facilitate your NDIS journey. Reach out to our dedicated team at Fidens Support Services via email or phone at 1300 574 244.

Visit the NDIS website for any additional enquires:

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